Updated September 14, 2026

Yelp leads in GoHighLevel

What actually lands in Conversations, and how it gets there.

WarmReply puts Yelp Request-a-Quote leads inside HighLevel (GoHighLevel): each new lead becomes a contact and a conversation in the Conversations tab, on a channel called Yelp, with the full project details attached. Replies your team sends from HighLevel are delivered back into the customer's Yelp thread. This page walks through exactly what arrives; the setup walkthrough covers the 15-minute install.

What a Yelp lead looks like in HighLevel

A conversation in the Yelp channel, opening with "New Yelp lead" and the customer's own request — job type, where, when, and anything they typed.
A contact named after the customer's Yelp profile, carrying custom fields: Yelp Lead ID, Yelp Business (which of your pages it came from), Job Type, Project ZIP, Requested Dates and a direct reply-in-Yelp link.
Follow-ups thread correctly: when the same customer writes again, the message lands in the same conversation — no duplicate contacts.
Phone numbers arrive late by design: Yelp only shares one if the customer opts in, usually mid-conversation. When it appears, WarmReply adds it to the contact and posts a note in the thread so your team notices.

Replying from HighLevel

Type in the conversation like any other channel. The reply is delivered into the same Yelp thread the customer already has open, from your business — and Yelp's own confirmation marks it delivered. Yelp says customers are 2x more likely to respond when a business replies within an hour with real project answers; the optional instant greeting gets your first answer out within seconds, every time.

Multi-location and agencies

One sub-account can carry every Yelp page your business has — each conversation is labeled with the page it came from, and replies route back to the right page. Agencies install once at agency level and onboard each client sub-account with its own connection; pricing is per sub-account and HighLevel lets agencies resell at their own price.

Install from the HighLevel marketplace Pricing — $49/mo, unlimited leads · or contact us

Common questions

How do I get Yelp leads into GoHighLevel?

Install WarmReply from the HighLevel App Marketplace, add your Yelp page link, and connect Yelp's official Zapier integration in a guided 15-minute setup. From then on every Request-a-Quote lead arrives in HighLevel Conversations as a contact and a conversation, and your replies deliver back into the Yelp thread.

What information arrives with each Yelp lead?

The customer's Yelp name, their message, and the project details Yelp collects: job type, location/ZIP, requested dates and their survey answers. WarmReply writes them onto the contact as custom fields — Yelp Lead ID, Yelp Business, Job Type, Project ZIP, Requested Dates and a reply-in-Yelp link.

Do Yelp leads in HighLevel include a phone number or email?

Yelp masks contact details. Leads arrive with a masked relay email, and a phone number appears only if the customer chooses to share it — when they do, WarmReply adds it to the contact automatically. The reliable channel is the Yelp thread itself, which is exactly what your replies from HighLevel go into.

Can HighLevel workflows run on Yelp leads?

Mostly yes: leads become normal contacts, so workflows can tag, assign, notify, create opportunities and send email or SMS. The one thing a workflow cannot do is send a reply back through the Yelp channel — HighLevel does not allow its standard messaging actions on a custom channel, so Yelp replies come from a person or from WarmReply's instant greeting.