Pricing

Plans differ by one thing only — how many Yelp leads a month they cover. Every plan includes every Yelp page for your business, every feature, and a 14-day free trial.

What counts as a lead

One lead is one Yelp customer who contacts you, counted once in the calendar month we first see them. Every later message in that same conversation is free, however long it runs, and replies you send are free. The count resets on the 1st, and you can see it any time on the WarmReply screen inside your CRM.

Yelp pages are never counted. If your business has one location or fifteen, they are all included on every plan — you only pay for lead volume. Unrelated businesses need their own sub-account, which is the same way HighLevel bills them.

If you go over

Nothing stops. Every lead still reaches your CRM and every reply still reaches Yelp — we will never hold back a customer's message to make a point about a plan limit. Your Yelp response time is part of how Yelp ranks you, and that is not ours to damage.

Extra leads are charged at your plan's rate, shown above. That rate is close to what a lead already costs inside your plan, so going over doesn't change much per lead — a Pro plan works out at about $1.49 a lead, and extra leads are $1.50.

• Charged once, after the month ends — not per lead, not mid-month.
• The running total is on your WarmReply screen as it accrues, so the bill is never a surprise.
• Move up a plan whenever it works out cheaper, and we will tell you when it does.
• Your plan's rate never changes, on any plan, for as long as you stay.

Above 800 leads a month there is nothing more to buy — Scale simply continues at $0.60 a lead. If you would rather have a fixed contract at that volume, email us.

What it really costs

WarmReply carries your Yelp messages using Yelp's own official Zapier integration, so there is a second bill and we would rather you saw it here than found it later.

• WarmReply — the price above, billed through HighLevel. 14-day free trial.
• Zapier — charges for the actions that run, not the triggers that start them, and it is messages, not leads, that count: one action for the lead, one for each message the customer sends, one for each reply you send, one if a phone number arrives. A typical lead works out around nine, so Zapier's free plan of 100 actions a month covers roughly 11 typical leads; 750 actions is about $29.99 a month and 2,000 about $73.50. Treat those lead counts as a middle estimate rather than a limit — a quiet enquiry might use three actions, a long back-and-forth about dates and quotes twenty or more. Zapier shows your actual usage on your task dashboard.
• Yelp — nothing extra. No ad spend required.

We are working to remove that second bill entirely.

Questions

Can I change plan later?

Any time, from the HighLevel marketplace. If you joined during introductory pricing your rate stays put — moving up a plan doesn't put you back on current prices.

What if a payment fails?

Nothing stops. We alert ourselves, not you, and your leads keep arriving while you sort it out with HighLevel — a card that failed once must never cost you a customer.

What happens if I cancel?

Leads stop syncing and your conversation history stays in HighLevel, where it already lives. We keep your account data for 30 days in case you reinstall, then delete it. You can ask us to delete it sooner at [email protected].

Do you offer a free plan?

No — every plan has a 14-day free trial instead, with the whole product switched on. Setup takes about 15 minutes, so you will know inside the first day.

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